The secret to a successful implementation of business software is making sure that the users have all the documentation, tools and support that they need. The NetSuite Suite of products are loaded with great resources and material, whether you decide to handle implementation and training yourself or choose assistance from any of our experts. NetSuite products provide a wealth of information for training and support as stated below.

Most of the documentation is stored within the Suite, to ensure that you and your employees always have the most up-to-date information at all times. You can view this by going to the Support tab in your free trial. The Support tab documentation includes:

  • Users' Guides
    The users' guides give you step-by-step instructions for implementing and using the main areas of the Suite.

  • Help
    The online Help is a fully indexed and searchable database of information. You can access it from the Support tab or from any page in the Suite. If you click Help on a record, report or transaction page, topics directly related to the area where you are working appear. This context-sensitive help includes a "What Is?" section and a "How Do I?" section so you can quickly understand what you are looking at as well as how to use it. In addition, you can click each field on any page to get a complete description of what to enter in it.

  • Release Notes
    Release notes give information about new features that have recently been added. Since the Suite is Web-based, we continually add features and make improvements.

 

 

User Group
You can also tap into the extensive wealth of customer knowledge. From the Support tab, click the User Group link and sign up to participate in all member discussions. Members can create their own topics so they can ask questions specific to other people in their industry or pose more general questions. NetSuite strongly supports the User Group. Representatives of NetSuite are always participating in discussions to give assistance and to listen to suggestions for new features they should add or improvements they should make.

 

QuickStart Sessions
For even more information, we have created QuickStart sessions. QuickStart sessions are training programs for implementing the Suite or for training groups of your employees. We also offer full-day sessions, even at your location. We can easily customize a session for the type of assistance and training you need. Net Results Marketing is devoted to making sure you get everything you need to successfully implement and use the NetSuite Suite of products.

 

Conclusion
The NetSuite Suite of products' training and support tools give you everything you need to successfully implement and make the most of the Suite. Choose whatever combination of our many resources will best fit your implementation needs and then you can begin to experience the productivity gains and improved decision-making power that the NetSuite Suite of products delivers.

 

Next Steps
Have a representative contact you to give you further information about what has been described. Or start a free trial to experience the Suite for yourself.

 

 


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