Sales Force Automation
 
Below is a list of the main NetSuite SFA features. Because each application is extremely customizable, additional capabilities are possible as well. For more specific details, we recommend that you have a representative contact you.

Lead Tracking

  • Ability to define sales territories
  • Tracks leads, prospects and customers
  • Tracks lead sources and allows referral code assignment
  • Automatically assigns leads to appropriate territory
  • Sales stage and status management
  • Ability to define and publish a lead generation form on your Web site
  • Leads are automatically converted to prospects based on the sales stage
  • Prospects are automatically converted to customers when an order is placed
  • Manages multiple contacts per company
  • Tracks probability of close

 

Sales and Order Entry

  • Sales people have the ability to enter estimates (quotes) and orders
  • E-mail estimates
  • Fax estimates
  • Notifies you when deals are expiring
  • Includes pipeline and forecast tracking and reporting

 

Customer Records

  • Maintains complete history of all communications by contact
  • Maintains complete transaction history by customer (estimates/quotes, orders, invoices etc.)
  • Maintains a complete history of items purchased by customer
  • Tracks tasks, events and notes by contact
  • Tasks can be assigned to other users
  • Calendar allows scheduling and tracking of events
  • Automatically syncs with Outlook, ACT!, Goldmine, and Palm OS Devices

 

Want to learn more?

Experience these SFA features for yourself by starting a free Trial of any NetSuite application. Or schedule a live demo, where we'll guide you through the application components that interest you most. More questions? Have one of our representatives contact you.

 


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